The Problem: Traditional frozen dessert scaled to 15 cities through food delivery and dark stores but failed to become a national brand.

Loved by adults, ignored by children. Cultural weight didn't translate to regular purchase habits.

THE PROBLEM

A traditional frozen dessert had scaled to 15 cities through food delivery and dark stores but failed to become a national brand. Adults loved it. Kids ignored it. The cultural weight of the product didn't translate to regular purchase habits.

The brand was stuck in the middle. Not ice cream. Not traditional mithai. No clear consumption moment.

THE INSIGHT

The product didn't own a consumption occasion. Ice cream owned kids and celebration. Mithai owned gifting and special occasions. The brand was being squeezed by flavored ice creams on one side and traditional sweets on the other.

The brand didn't need better marketing. It needed to build the category itself. Create a consumption moment no one else owned.

THE WORK

Mapped the product against mithai and ice cream across all dimensions. Spotted white space in high impulse + high indulgence + everyday frequency.

Anchored the product to post-dinner indulgence. Gave it an everyday occasion that didn't belong to ice cream (kids, celebration) or mithai (special occasions, gifting).

Built the habit loop: trigger equals end of meal, craving equals something sweet, response equals this dessert.

Codified what the category stands for: everyday indulgence that's modern but deeply Indian. Not competing. Creating its own lane.

THE OUTCOME

The brand now owns the post-dinner indulgence moment. It's not competing with ice cream for kids or mithai for celebrations. It created its own consumption occasion.

Positioning enables consistent messaging, sharper format strategy, and stronger memory structures for national scaling.